FAQ

Contact FAQ
Where do I find the merch shop?
The merch shop lives over on Etsy at gometa.etsy.com. You’ll find print-on-demand tees, stickers, and whatever other cursed goods have made their way into existence. More items get added as the spirits move us, so check back.
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How long does shipping take?
Because everything is made to order through our print-on-demand partners (Printify and Gelato), your item is printed fresh before it ships. Processing takes 2–5 business days, and shipping typically adds another 5–10 business days for US orders. International orders can take 10–21 business days depending on your location and whatever the postal gods decide. Exact shipping costs are calculated at checkout.
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Can I return or exchange an item?
Since every item is made specifically for you, we don’t accept returns for things like “I changed my mind” or “the vibe wasn’t right.” That said, if your order arrives damaged, defective, or completely wrong — that’s on us, and we’ll make it right. Reach out within 14 days of delivery with a photo of the issue through the contact page, and we’ll sort it out with a replacement or refund.
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What are the upcoming apps?
Three apps are in the works: Psychic Tester, Tarot Made Easy, and The Ultimate Spellbook. Each one is built to bring a little more of this world into yours. To be the first to know when they drop, sign up for the Void Transmission newsletter — that’s where launch announcements and early access news will live.
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What is the Horror Hotline?
The Horror Hotline is the horror content arm of the NoFilterNat universe — dark stories, horror media, and all the unsettling things that go bump. If you like your content atmospheric and a little terrifying, that’s the place for you. Stay tuned for more details as it develops.
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Do you offer tarot readings?
Yes. The 10 Min Rapid Reading is available to book directly through the Book Online page on this site. It’s a focused, no-fluff reading — straight to the point, straight to what the cards are trying to tell you. Slots are limited, so grab one when you see it.
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What is the Void Transmission?
The Void Transmission is the NoFilterNat newsletter — the best (and most mystically appropriate) way to stay in the loop on new content, merch drops, app launches, and whatever else is coming through the veil. Sign up through the form on the site and the void will transmit directly to your inbox.
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How do I contact Natalie?
You can reach out via the contact form on this page, or send an email directly to admin@nofilternat.com. Response times vary — this operation is run by one person with a lot going on — but every message gets read. For order issues specifically, email is your fastest route.
